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Level 1: Joiner
Posts: 3
Registered: ‎26-09-2017
Accepted Solution

cancel my contract

Hi there, 

I just checked my phone is still under a contract. But i do go to you store to change my contract to a PayG 3 months ago. Can you tell me how to cancel the contract cuz i am on abroad. Is it possible to do it online?

 

Best 

Posts: 71,635
Topics: 677
Registered: ‎14-01-2013

Re: cancel my contract

@jiawei_Luo

How to cancel contract here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If you need to contact customer services to help. you will find a free number here https://www.o2.co.uk/contactus

*The Game Is On*


Posts: 87,605
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: cancel my contract

@jiawei_Luo 

It is not possible to cancel online. 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)