Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎31-03-2020

cancel contract

i have paid all my contract off and want to upgrade to a sim only its giving me the option to upgrade to a new phone but not sim only. please help i cannot contact anyone via phone to help me resolve this.

Highlighted
Posts: 98,385
Topics: 545
Solutions: 12,361
Registered: ‎04-04-2012

Re: cancel contract

@Liam1993 

upgrade1.PNGupgrade1.PNG

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)