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cancel contract within the 14 days

JaniceJ
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HI 8 days ago i bought a pay monthly 12 month contract sim only for my mobile 4g wifi and no i want to cancel it. Its within the 14 days but I cannot get through on the phone as there is limited staff and i cant find it on the app or online to be able to cancel it . Please help - i have facebook messaged and sent message on twitter but no replys

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jonsie
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1Ryan1
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No worries, thank you anyway! Would you recommend calling at 8am for the highest chance of getting through?

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MI5
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Try anytime. It's a lottery at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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