This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

can't ring out or take call on iPhone.

Go to solution
Punio75
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-10-2019 14:08

on ‎09-10-2019 14:08

Hi all,

 

First time posting!

My phone suddenly has stopped receiving calls or making calls. It was fine around 10 this morning. The only change I have made since that time is I have activated a data plan for my iwatch. It is in the 'activating' stage on my watch. 

Could this have anything to do with it or just conincidence?

 

I can send texts. 

Have restarted the phone a couple of time but now am a little flumoxed! 

Any help appreciated!

Message 1 of 3
582 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎09-10-2019 14:27

on ‎09-10-2019 14:27

@Punio75 

First check for network issues and then call customer service to check your account.

O2 Service Status

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
575 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎09-10-2019 14:27

on ‎09-10-2019 14:27

@Punio75 

First check for network issues and then call customer service to check your account.

O2 Service Status

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
576 Views
0 Kudos

Go to solution
Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎10-10-2019 15:11

on ‎10-10-2019 15:11

Hey @Punio75 Quite an unusual issue! Did you have any joy finding out what went wrong? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
529 Views
0 Kudos
Top Kudoed Authors
View All
Top