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can't receive sim swap text

RRob
Level 1: Joiner
  • 1 Posts
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on ‎23-11-2020 21:26

on ‎23-11-2020 21:26

Trying to swap my sim because have got no service. It asks you to put a code in recieved by text in order to do this but I cannot recieve said text because I have no signal! Please help!

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jonsie
Level 94: Supreme
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on ‎23-11-2020 21:51

on ‎23-11-2020 21:51

You need to call CS @RRob 

call 202, other numbers to try too

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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