Solved: can i make full payment and close my account?

Jelena · ‎09-03-2020

Hello,im o2 customer,i have a contract phone ..my contract ends in march 2021...can i make full payment and close my account?

MI5 · ‎09-03-2020

@Jelena

You need to contact customer service to make the payments please Guide: How to find help & contact O2

How to cancel here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-03-2020

@Jelena

You need to contact customer service to make the payments please Guide: How to find help & contact O2

How to cancel here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎10-03-2020

all the information you need will be in the guide shared above @Jelena but if you have any further questions please let us know.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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