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can i change my phone and keep my sim

Anonymous
Not applicable
Can I change my phone and keep my sim and I'm on a sim only contract please help
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MI5
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If you are on a simo contract you can buy any O2 or unlocked handset and use your sim card in it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 6
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MI5
Level 94: Supreme
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If you are on a simo contract you can buy any O2 or unlocked handset and use your sim card in it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Anonymous
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Just make sure that if your new phone has a sim different to your old one ie: micro sim to nano sim then you will need to do a sim swap to transfer your number & tariff to the new sim.

They will do this instore for you or you can do it yourself online

http://swapmysim.o2.co.uk

It can take anything from a few minutes upto,24 hours for the swap to complete, keep rebooting your phone every so often to see if your new sim has signal
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Cleoriff
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@MI5 wrote:
If you are on a simo contract you can buy any O2 or unlocked handset and use your sim card in it.

As I did. Bought the Note 3 unlocked. Popped my sim in ....all worked fine. Only changed the sim for a 4g one when I wanted to

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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So if I go into Carphone warehouse and buy the phone I want can I then put my sim in and will it work fine and does it Chang my sim only contract please
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MI5
Level 94: Supreme
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Yes you can and no it won't change your contract at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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