Solved: can i cancel my contract

Anonymous · ‎21-01-2017

iv just moved house because of my job but carnt get any signal with in 2 mile, i have 5 months left on contract, is there anything i can do about contract like cancel it

Anonymous · ‎21-01-2017

You could use TU over your wifi connection

View solution in original post

MI5 · ‎21-01-2017

You can cancel it but you have to pay to end it. It's not free just because you've moved.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-01-2017

You could use TU over your wifi connection

MI5 · ‎21-01-2017

@Anonymous wrote:
You could use TU over your wifi connection

Without doubt the cheapest option.....

http://www.o2.co.uk/apps/tu-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎21-01-2017

@AnonymousYour move to an area that doesn't have coverage is not O2's fault, so I'm afraid you won't be able to cancel without charge. Please follow the advice given to you above.

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