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can I put a block on 'charge to phone' services?

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A-Nic
Level 1: Joiner
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on ‎02-07-2023 12:59

on ‎02-07-2023 12:59

Hi, I'm new to O2 and I've put a £0 spend cap on my sons account, but he's still run up a few extra £ buying games on Google Play Store. Is there any way I can put a block on this? 

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Enlli
Level 69: Guiding Light
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on ‎02-07-2023 13:05

on ‎02-07-2023 13:05

Yes  Customer Services can do that for you.

https://community.o2.co.uk/t5/Welcome-News/Charge-to-Mobile-amp-Premium-SMS-A-Community-Guide/td-p/1....

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8912 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎02-07-2023 13:05

on ‎02-07-2023 13:05

Yes  Customer Services can do that for you.

https://community.o2.co.uk/t5/Welcome-News/Charge-to-Mobile-amp-Premium-SMS-A-Community-Guide/td-p/1....

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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