on 07-04-2020 10:51
My phone packed in last night and I need to order a new one. How can I be guaranteed that I can keep my original number. I currently have my contract with o2
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07-04-2020 11:02 - edited 07-04-2020 11:04
07-04-2020 11:02 - edited 07-04-2020 11:04
If your old sim fits the new phone, just use that.
Or
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit
07-04-2020 11:02 - edited 07-04-2020 11:04
07-04-2020 11:02 - edited 07-04-2020 11:04
If your old sim fits the new phone, just use that.
Or
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit
on 07-04-2020 11:22
What if my old sim does not fit the new phone
on 07-04-2020 11:24
on 07-04-2020 11:24
@annie27233 wrote:What if my old sim does not fit the new phone
Then follow the advice in the link I gave above @annie27233
Veritas Numquam Perit
on 07-04-2020 11:25
on 07-04-2020 11:25
If you upgrade through your MyO2 you will receive a new SIM anyway.
If your old SIM doesn't fit the new phone, you can do a SIM swap Guide: Sim Swap: a mini guide 2017 update