calls/texts to tenerife from UK on Pay & Go

[disco-kid]

I have just bought Pay & Go O2 sim £10 bundle ..

Should I be able to call/text to a mobile in tenerife ( +34xxxxx ) number ..

I have tried but get 'Can't send ' on texts and calling takes me to the the Pay as you go top up service ..

[MI5 · Accepted solution]

No you need credit.
Bundle allowances are for uk calls only.

call costs for international calls etc can be found here http://international.o2.co.uk/internationaltariffs/calling_abroad_from_uk

[pgn]

Like @MI5 said, alas.

Now if that number in Tenerife was a +44.... number, no problem.

Or if your number here in the UK was a +34.... number, also free.

"Free" calling/texting/data in the EU zone only applies when you are roaming, y'see, @disco-kid, and then only for a certain time period not to exceed (60 days in a year, I think?).

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-quot-PAY-AS...

[Martin-O2]

I hope the above advice answered your question @disco-kid but if anything else comes up let us know 

[disco-kid]

Subscribed an extra £10 and all working OK .. thanks for your advice ..

[MI5]

Glad you got it sorted.

[Martin-O2]

Great to hear @disco-kid!