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calls out stopped

Andrew1956
Level 1: Joiner
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on ‎03-07-2024 17:48 - last edited on ‎03-07-2024 18:09 by Moderator

on ‎03-07-2024 17:48 - last edited on ‎03-07-2024 18:09 by Moderator

O2 changed by mobile package but failed to bill via my direct debt that has been used for years.

away and get back to a letter about non payment and today all calls stopped.

cannot call to sort out.

Andrew 

***********

 

**************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎03-07-2024 18:11

on ‎03-07-2024 18:11

@Andrew1956 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: A Guide to Skype if needed to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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