Solved: call charge

RB02 · ‎17-11-2022

I have been charged £47.85 plus vat £58.00 on the 17/10/2022 to Avast Do I complain to you for this charge or to Avast As I want a refund for this amount.

Regards

Roger Brett

MI5 · ‎17-11-2022

@RB02

O2 just pass on the charges received.

Complain to Avast.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-11-2022

@RB02

O2 just pass on the charges received.

Complain to Avast.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎17-11-2022

@RB02 Sounds as if you agreed to their premium service. You'll need to contact them: Home | Official Avast Support

I DO NOT WORK FOR O2

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