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buying stuff via SMS
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on ‎30-09-2014 20:47
i am suddenly having issues buying game content via SMS. after contacting the game based people (sent a ticket), they suggested i check to see if my provider has any restrictions for mobile payments. i tried to find out if there are any settings for this on the o2 site but there is nothing close to being useful.
if there is any information about this around, please could someone provide some assistance, just need to cover my butt incase some mistake has been made by me.
thanks.
Solved! Go to Solution.

Re: buying stuff via SMS
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on ‎30-09-2014 20:50
You would need to speak to Cust serv to have your account checked for the charge to mobile ~ direct to bill service.
http://www.o2.co.uk/contactus
Re: buying stuff via SMS
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on ‎30-09-2014 20:50
Only customer service can answer that for you I'm afraid.
Re: buying stuff via SMS
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on ‎30-09-2014 20:51
http://www.o2.co.uk/chargetomobile
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: buying stuff via SMS
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on ‎30-09-2014 20:51
Re: buying stuff via SMS
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on ‎30-09-2014 21:55

Re: buying stuff via SMS
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on ‎01-10-2014 02:06
thanks guys, will check out the charge to mobile then consider customer service. havent had any issues with paying through mobile until now, but hopefully your suggestions will lead to a resolution.
thanks

Re: buying stuff via SMS
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on ‎01-10-2014 06:38
Let us know how you get on please.
Re: buying stuff via SMS
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on ‎01-10-2014 07:52
@Anonymous wrote:thanks guys, will check out the charge to mobile then consider customer service. havent had any issues with paying through mobile until now, but hopefully your suggestions will lead to a resolution.
thanks
Hope all works out for you. It would be great if you could come back to update us all. It may help other users @Anonymous
Re: buying stuff via SMS
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on ‎01-10-2014 08:56
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


