Solved: business plan unlimited calls/texts

b4u2 · ‎04-08-2016

Hi i just took out contract with o2 business plan of unlimited calls and texts and 1 gb data and i asked the salesman if there is a fair usage policy on unlimited calls and texts and he said no but data there is. Is this correct? What is your experience? Is there fair usage and if yes how much?

MI5 · ‎04-08-2016

"Normal" usage is fine and without limits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-08-2016

How many minutes and texts are you planning on using?
If O2 suspect that you are abusing anything they will cut you off, after a warning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

b4u2 · ‎04-08-2016

just wondering out of interest.
i have no plan of abusing system.

MI5 · ‎04-08-2016

"Normal" usage is fine and without limits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎04-08-2016

I think the fair usage is to prevent the call/text flooding that scam/spam operators have used.

"My life is a facsimile of a sham"

MI5 · ‎04-08-2016

@Beenherebefore wrote:
I think the fair usage is to prevent the call/text flooding that scam/spam operators have used.

Yes, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎04-08-2016

http://www.o2.co.uk/termsandconditions/mobile/business-inclusive-minute-tariff-terms#bm-inclusive-me... no specfics as said above but consumer contracts say this http://www.o2.co.uk/termsandconditions/mobile/o2-pay-monthly-consumer-fair-usage-policy

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎04-08-2016

Yes, I was aware of the differences in contracts, hence why I didn't quote the consumer contract terms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

business plan unlimited calls/texts

Apple watch

Esim and Data

Moving from PAYG to Contract whilst requesting esi...

I want to cancel my 30 day rolling contract

New phone