This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

broken phone

g1123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-11-2020 21:41

on ‎10-11-2020 21:41

i have a broken iphone i went into the closes O2 store from me and they advised me to ring i have rang the number thney gave ,me more then 20 times and no one has picked up.i am fed up and left with a broken phone i have ensurance and nothing has happend to solve this problem!!!!

 

Message 1 of 3
407 Views
0 Kudos
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6965 Solutions
Registered:

on ‎10-11-2020 21:45

on ‎10-11-2020 21:45

All numbers to try here

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
400 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

on ‎10-11-2020 21:49

on ‎10-11-2020 21:49

@g1123 

How to claim here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
398 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top