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bringing my number with me to o2

Garyismyname
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Hello , my name is Gary and i phoned my PAC code to o2 on Saturday midday. It has been 48hrs and my number has not changed to my old Virgin Mobile number.  How long exactly is this likely to take. 

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Cleoriff
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@Garyismyname 

It wont happen over the weekend so should be today or tomorrow. Just keep rebooting the phone.

If it hasn't happened by tomorrow get in touch with customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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@Garyismyname 

It wont happen over the weekend so should be today or tomorrow. Just keep rebooting the phone.

If it hasn't happened by tomorrow get in touch with customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Garyismyname 

It takes 2 working days so I would expect the transfer to happen early Wednesday morning.

Once your virgin SIM turns off, keep rebooting the O2 SIM. That part of the process is isuall 2 to 4 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Hey @Garyismyname please let us know how you get on with your number transfer and if you continue to have issues. 

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Garyismyname
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Many thanks to you all for your replies to my question. I have just contacted o2 by on-line chat and have been told that the transfer of my number should  be complete by 6pm this evening..

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jonsie
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Good luck but I'm a little wary of what live chat tells you. I prefer to speak to someone with account and porting issues. 

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Martin-O2
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That sounds promising @Garyismyname! Please keep us updated. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
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Garyismyname
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Morning to you all. Once again, thank you for  all your replies. My number was transferred to my new phone with in one hour of contacting the  on line chat . 

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Cleoriff
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Great news @Garyismyname thumbsup

Veritas Numquam Perit

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Martin-O2
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Brilliant news @Garyismyname! Really pleased that this has been sorted for you. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
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