on 27-03-2018 15:57
This bogus non existant company ( ferdamia investments ) charging me £4.50 weekly for apparently 'video streaming ' for past 5 months...although o2 is aware of this bogus company from previous o2 customers complaints , o2 has continued to allow this company to take money off my bank .
the tel no given by o2 call center is another bogus number- 08455571267....and their e-mail is also bogus e-mail address...one address is in cyprus with tel no-+1235235598 which takes you to british time keeping .
WILL O2 DO SOMETHING ABOUT IT - I LOST OVER £100 SINCE ALL THIS STARTED
Solved! Go to Solution.
on 09-12-2018 18:01
on 09-12-2018 18:01
I have had the same issue they took £5 last month and £18 this month. They are a spam company based in cyprus I understand and manage to get into peoples accounts. Everyone needs to aware o2 should deal with this ASAP as it is affecting a lot of people. I hope they will get it sorted quickly
on 10-12-2018 08:39
on 10-12-2018 08:39
on 05-01-2019 14:11
on 05-01-2019 14:11
I have fallen foul of this today.
In short it is clear that my O2 account is not safe and, whatever O2 say about this, there are legal issues regarding this flaw in its security arrangements.
It is of great concern to me and, no doubt other users, that the sums of money being released could easily be changed to £200 a time by the scammers. What then?
I have had £4.50 taken from my O2 account and will pursue recovery of this urgently.
In addition O2, you know all about this, so sort it out and protect your customers.
on 05-01-2019 14:14
on 05-01-2019 14:14
@Dickybird join the petition here https://community.o2.co.uk/t5/Other-Products-and-Services/Premium-rate-services-petition-to-O2/m-p/1...