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blackberry text and web

Anonymous
Not applicable

I TOPPED UP £15 FOR BLACKBERRY TEXT AND WEB ON 24TH DEC. ONE OF THE BENEFITS IS THAT U GET FREE TEXTS TO UK MOBILES. YET IT SAYS YOU GET 500 TEXTS, 500MB & UNLIMITED WIFI WITH THAT PACKAGE. MY SON NOW HAS NO CREDIT LEFT. WILL HE GET FREE TEXTS AS STATED ON THE BENEFITS? MANY THANKS

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version7point0
Level 33: Firestarter
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Registered:
If it was a new SIM card then when you topped up on the 24th was when your son first received his free text and BB services.

You will now need to top up again before the 24th Jan to receive these allowances again.

The lack of credit simply means he has used it all up on either more text than his allowances and / or calls.

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version7point0
Level 33: Firestarter
  • 648 Posts
  • 13 Topics
  • 181 Solutions
Registered:
If it was a new SIM card then when you topped up on the 24th was when your son first received his free text and BB services.

You will now need to top up again before the 24th Jan to receive these allowances again.

The lack of credit simply means he has used it all up on either more text than his allowances and / or calls.
Message 2 of 2
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