billing

twisted1 · ‎29-03-2020

i have been billed on numerous occasions from a company named deal alerts club 85222 i have not given permission for this company to deduct funds from my account my bill has trippled for the last to months we made a queery last month and told it was a company called media z well we let it go and thought that should be the end of it but lo and behold our bill again has trippled ,can i possibly get a refund because their is no contact us for media z or 85222

thank you Pat

MI5 · ‎29-03-2020

@twisted1

See help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-03-2020

Customer care number

0203 870 3244

Customer care email

help@modomobi.com

Customer care website

https://modoalerts.com/GBR/home.php

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