billing

[Hayley12]

Good morning, 

I need help changing my direct debit date as I do not wish to have my network restricted and the time o2 try to take payment I do not have the available funds. I need it changed to payday. Also I have another 2 contracts with 02 for my children and I need their phones capped to the price I agreed to of £15 a month as I am not willing to pay more and extra charges are being put on these phones. I would really appreciate some help with this matter. Or a telephone number so I can speak to someone.

thank you  

[Cleoriff · Accepted solution]

@Hayley12 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.