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Hayley12
Level 1: Joiner
  • 1 Posts
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Good morning, 

I need help changing my direct debit date as I do not wish to have my network restricted and the time o2 try to take payment I do not have the available funds. I need it changed to payday. Also I have another 2 contracts with 02 for my children and I need their phones capped to the price I agreed to of £15 a month as I am not willing to pay more and extra charges are being put on these phones. I would really appreciate some help with this matter. Or a telephone number so I can speak to someone.

 

thank you  

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Cleoriff
Level 94: Supreme
  • 111751 Posts
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Registered:

@Hayley12 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111751 Posts
  • 800 Topics
  • 6566 Solutions
Registered:

@Hayley12 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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