billing info

[Anonymous]

is anyone else having issues getting itemised information from thier bills for this month?

[jonsie]

I can access everything ok so it's not a general problem.

Try clearing cookies and cache or a different web browser.

[MI5]

Mine look OK too.
What error are you getting?

[Cleoriff]

@AnonymousJust checked mine via mobile and PC and I have no issues accessing anything at all..

[MI5]

Must be a unique issue to the op then.

[Anonymous]

I also cannot print my latest bill. I need to get a copy online showing VAT to claim back from work.

I have tried 3 browsers, cleared cookies, history cache etc, but just get this error message:

DASH_ERR04: The account number in the target address is invalid.

Any ideas?

[MI5]

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@Anonymous wrote:

I also cannot print my latest bill. I need to get a copy online showing VAT to claim back from work.

I have tried 3 browsers, cleared cookies, history cache etc, but just get this error message:

DASH_ERR04: The account number in the target address is invalid.

Any ideas?

---

Try CS on 202 and ask them to reset your account.

[Cleoriff]

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@Anonymous wrote:

I also cannot print my latest bill. I need to get a copy online showing VAT to claim back from work.

I have tried 3 browsers, cleared cookies, history cache etc, but just get this error message:

DASH_ERR04: The account number in the target address is invalid.

Any ideas?

---

Answered here on your own thread @Anonymous https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Unable-to-print-latest-bill-get-error-message/m-p/1023289

[jonsie]

Yes only one thread needed.:smileyhappy:

[Marjo]

Hey @Anonymous Did you manage to get the itemised bill in the end?