Solved: billing account

Anonymous · ‎10-06-2017

How do we change the bank account details for the payments to go from?

Thank you 🙂

MI5 · ‎10-06-2017

Log into your MyO2 and go to manage my details in the billing section http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-06-2017

Log into your MyO2 and go to manage my details in the billing section http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎10-06-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2017

Thanks for your reply, but the section only gives the options to 'manage your contact and sign in details', rather than payment details too, as on your screen shot.

MI5 · ‎10-06-2017

Scroll down the page and it's near the bottom.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎10-06-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2017

Nope, there aren't any options relating to account. Perhaps it's the type of account we have. I'll ring them when I get chance, but thanks for your help.

Anonymous · ‎10-06-2017

Ah, OK thank you. My son had not set up a PIN, so the payment details weren't there. I've set one up now so should be able to change the payments to his own bank account! Many thanks for your help.

MI5 · ‎10-06-2017

No worries, glad you're sorted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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