billing account

[Anonymous]

How do we change the bank account details for the payments to go from? 

Thank you 🙂

[MI5 · Accepted solution]

Log into your MyO2 and go to manage my details in the billing section http://www.o2.co.uk/myo2

[MI5]

[Anonymous]

Thanks for your reply, but the section only gives the options to 'manage your contact and sign in details', rather than payment details too, as on your screen shot.

[MI5]

Scroll down the page and it's near the bottom.

[MI5]

[Anonymous]

Nope, there aren't any options relating to account. Perhaps it's the type of account we have. I'll ring them when I get chance, but thanks for your help.

[Anonymous]

Ah, OK thank you. My son had not set up a PIN, so the payment details weren't there. I've set one up now so should be able to change the payments to his own bank account! Many thanks for your help.

[MI5]

No worries, glad you're sorted