on 07-12-2018 14:48
i ususally pay my bill by text and did so yesterday early morning before i realised that 02 was down. I sent the YES to pay bill. I also topped up data as i thought id run out haha but i had not. Anyway i aint had a text re my payment so unsure if its paid or pending i aint going to pay again until i find out but cant get through to live chat.
Any ideas how long a wait it is for live chat
Solved! Go to Solution.
on 07-12-2018 15:12
You can check if the bill was paid in your MyO2 http://www.o2.co.uk/myo2
You can also check if the payment left your bank.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 10-12-2018 15:39
Hi @paula1, how are you getting on with this, did you manage to check your payment in My O2 as mentioned above since you last posted?
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