bill

[paula1]

Hi 

i ususally pay my bill by text and did so yesterday early morning before i realised that 02 was down. I sent the YES to pay bill. I also topped up data as i thought id run out haha but i had not. Anyway i aint had a text re my payment so unsure if its paid or pending i aint going to pay again until i find out but cant get through to live chat.

Any ideas how long a wait it is for live chat

[Bambino]

@paula1 The wait will be considerably long today, as you would imagine it would be under the circumstances. 

[MI5 Level 94: Supreme · Accepted solution]

@paula1 

You can check if the bill was paid in your MyO2 http://www.o2.co.uk/myo2 

You can also check if the payment left your bank.

[Marjo]

Hi @paula1, how are you getting on with this, did you manage to check your payment in My O2 as mentioned above since you last posted?