bill

[Anonymous]

Hi , i have a bill of around 45 pound on my phone , could i pay 25 off this and have access to use my phone again today ? , i could pay the rest off next friday . The reason for the late payment was beacsue i was out of the country and lost my card and couldnt pay the bill.

[MI5 · Accepted solution]

They don't usually lift any bars until the full bill is paid but try calling customer service to ask http://www.o2.co.uk/contactus

[Anonymous]

speak to customer services, if your account is restricted and you make a token payment they usually lift the restriction untill the agreed date that the remander is due to be paid. just give customer services a call and speak to them but usually a token payment will lift that bar 

[jonsie]

Unfortunately this is what happens when people cancel the direct debit. I really would advise setting up the direct debit again once you are connected. There is usually a late payment fee and sometimes a reconnection charge. 

[Anonymous]

They will expect full payment before allowing complete access again 

[Anonymous]

they didnt with me when i had a simular issue 

[jonsie]

You can only speak from your own experience and I guess it could also depend on who is dealing with it at the time. 

[Anonymous]

im just trying to help the OP thats all with my own personal experiance 

[MI5]

Your payment history and reason for bar will be taken into consideration I would assume.
If you are someone who is a good payer and has a genuine mistake, you may be re-connected, but if it's a regular occurrence, it's unlikely to happen until the full bill is cleared.