on 26-11-2012 13:20
on 26-11-2012 13:20
Sorry people but this seems to be the only way to get through at the moment. I need to talk to some one at o2. They a charging me again for a bill already paid!
Solved! Go to Solution.
on 26-11-2012 13:22
on 26-11-2012 13:22
on 26-11-2012 13:24
on 26-11-2012 13:24
thank you
on 27-11-2012 12:16
on 27-11-2012 12:16
If you manually paid your bill and you have a direct debit set up, then it will be taken. Unless you pay your bill at least 8 days before direct debit is due.
In future, if you pay manually and your direct debit is almost due, you will have to cancel your direct debit at your bank and set it back up again.
Direct debit is an agreement that cannot be broken by o2 so they will still request it.