bill

[jessicadaisy]

i cant pay my bill due to the ongoing situation and i cant get through to anyone on the phone can someone plase help me 

[Grace]

Hello, I just got through to someone on 08448090208... However, I'm unable to use the auto paying system.

[jonsie]

Numbers here

Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[O2Stacey]

Hi @jessicadaisy 

You will need to get in touch with the Payment Management team. 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Hope this helps

Stacey

[TallTrees]

Hello @jessicadaisy
Really sorry to hear your difficulty with paying your account.
You will need to contact THE PAYMENT MANAGEMENT TEAM
details above.
Try and call early 08.00am
Try to be patient not easy when everything is slow! Lots of stress.
Good luck and welcome to the o2 community forum...TallTrees