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They don't usually lift any bars until the full bill is paid but try calling customer service to ask http://www.o2.co.uk/contactus
- 144189 Posts
- 634 Topics
- 27632 Solutions
They don't usually lift any bars until the full bill is paid but try calling customer service to ask http://www.o2.co.uk/contactus
- 93186 Posts
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- 6967 Solutions
Unfortunately this is what happens when people cancel the direct debit. I really would advise setting up the direct debit again once you are connected. There is usually a late payment fee and sometimes a reconnection charge.
- 93186 Posts
- 609 Topics
- 6967 Solutions
You can only speak from your own experience and I guess it could also depend on who is dealing with it at the time.
- 144189 Posts
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Your payment history and reason for bar will be taken into consideration I would assume.
If you are someone who is a good payer and has a genuine mistake, you may be re-connected, but if it's a regular occurrence, it's unlikely to happen until the full bill is cleared.
If you are someone who is a good payer and has a genuine mistake, you may be re-connected, but if it's a regular occurrence, it's unlikely to happen until the full bill is cleared.
