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bill query

Tammy
Level 1: Joiner
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‎04-09-2023 17:06

‎04-09-2023 17:06

My tariff says it is £17.86 monthly payment but on my bill it says £20.94 monthly payment

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madasaf1sh
Level 78: King of Kings
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‎04-09-2023 17:08

‎04-09-2023 17:08

@Tammy 

 

If this is your first bill, then it will be prorated for the time from delivery to your billing date + next months, as you pay a month in advance.

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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‎04-09-2023 17:09

‎04-09-2023 17:09

@Tammy 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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