Solved: bill payment

Anonymous · ‎14-11-2013

hey folks, my monthly bill is due to come out in 4 days time, is it ok for me to make the payment now? im not sure if i will be charged twice? will they try to take a payment again in 4 days? thanks in advance, jamie

MI5 · ‎14-11-2013

4 days is too close to the payment date for the system to recognise payment and not ask for it again, so if you have a DD set up you will end up paying twice. However, it will show as a credit on your account so you won't have to pay next month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Bambino · ‎14-11-2013

If you've set up a direct debit, why would you want to do that?

I DO NOT WORK FOR O2

MI5 · ‎14-11-2013

4 days is too close to the payment date for the system to recognise payment and not ask for it again, so if you have a DD set up you will end up paying twice. However, it will show as a credit on your account so you won't have to pay next month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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