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bill payment

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ike to make the missed payment on the account

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MI5
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So that thread is ideal for the kb then wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 21 of 35
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Cleoriff
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@MI5 wrote:
So that thread is ideal for the kb then wink

Not really as I asked specific questions. There was never an overview of Tugo, what is was for, how it worked, how to get the best out of it, call blumming fallback on or off..aeroplane mode....blah blah blah....

This is a job for @jonsie or yourself...:smileytongue:

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jonsie
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MI5
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@jonsie wrote:
Fallback and aeroplane mode both on....

Not necessarily - depends......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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SEE? Conflicting opinions and you think I would know that?  Anyway guys...gone completely off topic now....Wrists will be slapped...Fear

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jonsie
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MI5
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@Cleoriff wrote:

SEE? Conflicting opinions and you think I would know that?  Anyway guys...gone completely off topic now....Wrists will be slapped...Fear


So many different scenarios and reasons why someone may be using Tu.

A general "catch all" is impossible but if customers come here to ask we can advise on their specific requirements.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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Hi guys,

A TU Go KB guide would be a greatly-appreciated addition! There is lots of info around the community, but yes, a collection of the main FAQs would be great. If anyone would like to have a go, I can help slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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MI5
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It's not an easy thing to write @Toby as there are so many different permutations and usage scenarios.
General bullet points could be written but a customer would be better placed to ask about their specific needs rather than relying on blanket statements.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 29 of 35
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jonsie
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@MI5 wrote:
It's not an easy thing to write @Toby as there are so many different permutations and usage scenarios.
General bullet points could be written but a customer would be better placed to ask about their specific needs rather than relying on blanket statements.

That exactly....

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