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bill payment

Anonymous
Not applicable

I have paid both my air time bill and line rental using my 02 app.

However I have only received an email and text receipt for the line rental.

I have checked my bank and both payments have been taken and the airtime bill is still showing as outstanding

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MI5
Level 94: Supreme
  • 143411 Posts
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Registered:
You'll need to speak to CS to check if the payment went through OK http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 2
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MI5
Level 94: Supreme
  • 143411 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You'll need to speak to CS to check if the payment went through OK http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
818 Views