on 30-11-2021 14:58
i have managed to pay my bill over the phone via 2729, the money has come out of my bank, but I've had no email saying that it has been paid, but I've had emails saying that the device plan has been paid, is this due to the systems not working.
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on 30-11-2021 15:00
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 30-11-2021 15:00
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 30-11-2021 15:08
on 30-11-2021 15:08
ill see if the bank or o2 bounce it back, this could be a very fun week for o2.