bill for nothing

[Anonymous]

 Hi there, i canceled my contract and pay all bills

 incl. device plan and last bill.

O2 is still receiving to me the bill for over £ 300 do not understand that.

Bill is for the dates after the cancelation.

the ph number is no more exist.

what email adress i should use for contact 02 as i am not anymore in UK.

[MI5 · Accepted solution]

There is no email address for this so you need to use landline numbers off this link to call CS http://www.o2.co.uk/contactus

[jonsie]

O2 don't have an email address for contact unless you use the complaints email in this link :

http://www.o2.co.uk/how-to-complain

[Curr946]

Agree with @MI5 and @jonsie, your going to need to either raise a complaint or call up to discuss with customer services.

If you use your phone overseas or anything?

[gindygoo]

Just to add don't try to do this via live chat as they're not very good when it comes to asking problems, make sure you use the number and call them.

[MI5]

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@gindygoo wrote:
Just to add don't try to do this via live chat as they're not very good when it comes to asking problems, make sure you use the number and call them.

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Agreed. That's why no one mentioned it