on 23-04-2022 12:30
When my big bundle renewed I didn’t receive my unused data rollover what can I do about this? T I A
Solved! Go to Solution.
23-04-2022 14:13 - edited 23-04-2022 14:14
23-04-2022 14:13 - edited 23-04-2022 14:14
How does data rollover work?
Data rollover is available on £10 and higher Big Bundles. You can roll over up to 100% of your monthly data allowance. If your monthly allowance is 7GB, for example, you can rollover a maximum of 7GB into the next month.
You need to keep the same bundle and renew on the same date each month, or your data will expire.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
23-04-2022 14:13 - edited 23-04-2022 14:14
23-04-2022 14:13 - edited 23-04-2022 14:14
How does data rollover work?
Data rollover is available on £10 and higher Big Bundles. You can roll over up to 100% of your monthly data allowance. If your monthly allowance is 7GB, for example, you can rollover a maximum of 7GB into the next month.
You need to keep the same bundle and renew on the same date each month, or your data will expire.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.