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big bundle data rollover

skinsperation
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When my big bundle renewed I didn’t receive my unused data rollover what can I do about this? T I A

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MI5
Level 94: Supreme
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@skinsperation 

How does data rollover work?

Data rollover is available on £10 and higher Big Bundles. You can roll over up to 100% of your monthly data allowance. If your monthly allowance is 7GB, for example, you can rollover a maximum of 7GB into the next month.

You need to keep the same bundle and renew on the same date each month, or your data will expire.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144360 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@skinsperation 

How does data rollover work?

Data rollover is available on £10 and higher Big Bundles. You can roll over up to 100% of your monthly data allowance. If your monthly allowance is 7GB, for example, you can rollover a maximum of 7GB into the next month.

You need to keep the same bundle and renew on the same date each month, or your data will expire.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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