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Level 1: Joiner
Posts: 4
Registered: ‎06-01-2019
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best way to pac my number out of 02 to another network

...preferably on line without havinng to call 02.

 

I am on a monthly sim only deal and my month end was the 6th January.  Will they charge me or another month?

 

Thanks

Posts: 88,610
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: best way to pac my number out of 02 to another network

@dongle try live chat and yes, it's 30 days notice https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,449
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: best way to pac my number out of 02 to another network

You may need the Edge browser to get live chat active. They will try to get you to call customer service to speak to Retentions so you may need to persist and insist with them.

Level 1: Joiner
Posts: 4
Registered: ‎06-01-2019

Re: best way to pac my number out of 02 to another network

Thanks very much to both of you - will give it a go,

Happy New Year

Level 1: Joiner
Posts: 4
Registered: ‎06-01-2019

Re: best way to pac my number out of 02 to another network

... and final question (i hope).

 

I have a new phone and monthly contract with EE and this is the phone I want to PAC my O2 number to.

 

My partner will inherit the O2 pay monthly phone and might as well carry on using it for the 30 days we're giving notice and paying for.

 

Am I correct that the best approach is for me to give notice to 02 today and ask for a PAC code today but then not pass that on to EE until towards the end of the 30 day O2 notice period?

 

Thanks again

 

 

 

Posts: 88,610
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: best way to pac my number out of 02 to another network

Yes correct @dongle if you give it 2 days before the end of the 30 days you should get the best use out of it, but do it by Wednesday to get the change done before the weekend.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 4
Registered: ‎06-01-2019

Re: best way to pac my number out of 02 to another network

Again, many thanks

D.

Posts: 88,610
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: best way to pac my number out of 02 to another network

No problem mate Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)