being charged for media messages

[Anonymous]

Hi i don't understand why i am being charged for media messages when infact it should be normal text message?

[Anonymous · Accepted solution]

Hi and Welcome to the forum 

MMS are not part of the texting allowance in a tariff and are charged at £0.40pence.

o2 MMS help link MMS

Help link http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Alternatively use e mail.

Or Whatsapp , BBM or viber as a few examples but these need to be used by the other parties too. 

[MI5]

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@Anonymous wrote:

Hi i don't understand why i am being charged for media messages when infact it should be normal text message?

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Are you asking if MMS should be free or are you asking why you are been charged?

[Anonymous]

Please bear in mind that if a text reaches a certain amount of characters in length it will send as an MMS instead of a SMS.

[L_W_Ward]

This has happened to me once. If you send a message which is really long it can be seen as a media message and charged accordingly. I called up O2, got a refund after a few months and in my phone settings turned off "send MMS"