29-09-2014 08:17 - edited 29-09-2014 08:19
Hi and Welcome to the forum
MMS are not part of the texting allowance in a tariff and are charged at £0.40pence.
o2 MMS help link MMS
Help link http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
Alternatively use e mail.
Or Whatsapp , BBM or viber as a few examples but these need to be used by the other parties too.
on 29-09-2014 08:47
Hi i don't understand why i am being charged for media messages when infact it should be normal text message?
Are you asking if MMS should be free or are you asking why you are been charged?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 29-09-2014 09:21
This has happened to me once. If you send a message which is really long it can be seen as a media message and charged accordingly. I called up O2, got a refund after a few months and in my phone settings turned off "send MMS"
iPad Pro 12.9 2018,
iPad Mini 5,
Apple Watch Series 6 Sport (Bluey),
Apple Watch Series 5 (Smarty),
Apple TV 4K,