Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

Hi do I get 25% off my bill as a teacher?

Resolved! No access to My O2

I left O2 last week at the end of my 2 year contract and ported my number to another provider. Have just tried to log in to My O2 and it doesn't accept my phone number despite my log in details being correct!! I haven't received a paper bill in years...

Resolved! Switch up

Hi im new to 02 and have short time to add 'switch up' but I can't agree the terms,because I haven't got the new phone yet.please help

Resolved! Help

I've never posted before but am in need of some advice. I got a phone on my contract several months ago for a family member who was going through a tough time and needed a phone. Now it's looking like they're planning on not paying.I know its my own ...

Resolved! add new o2 phone to my O2 account

I have registerd with Virgin for broadband. I was supplied with aO2 simm which is up and running. How do I add this additonal phone number to My o2 please.

Resolved! 3G/4G

Suddenly had texts saying 4G is being switched off and now on 3G. I have no idea why and signal is appalling and phone unusable for FB etc. Anyone else had this?? My agreed tariff is for 4G and recently had text saying I was having 5G and they would ...

Resolved! my number

Good morning, I would like to know why my mobile number is disabled? I already paid the monthly fee [Removed]

Resolved! Roaming in O2 Travel Inclusive Zone - Hotspot / Tethering

Hello, My apologies if this is answered somewhere else but with all the changes going on AND the shed loads of different Ts & Cs on the O2 website I would like an answer to what should be a quick question. I am eligible for VOLT benefits (O2 and Virg...

Resolved! Cancel order

I want to cancel my order before it gets process

Resolved! Cancelling from overseaa

I have moved overseas and did not cancel my contract before leaving the country. I have since tried to cancel numerous times but I can not find a valid (works from overseas) number to call. I have also tried contacting O2 by email, Facebook messenger...

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