Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 260599 Views
  • 2 replies
  • 2 kudos

Resolved! More data to my account

Could I please upgrade my data to unlimited data on the number xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Buddy76 by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Speaking to someone

Every time I try to speak to a live agent, it takes me back to open the app (O2)from playstore, then says "adjust deeplinking" at top of page. Nothing else and I'm trying to track an order as I'm going away and it's not arrived

Mk1184 by Level 1: Joiner
  • 1006 Views
  • 3 replies
  • 0 kudos

Resolved! Overseas charges

I tried to query this at the time when in Jordan recently, but with no luck. Now back home, so I'll try again. I don't believe this is the correct place to raise this query, but can't see that O2 offer any other alternative to contact them. Which is ...

Annoyed57 by Level 1: Joiner
  • 769 Views
  • 5 replies
  • 0 kudos

Resolved! Am I the only one…

Am I the only one who thinks that 02 have become one of the greediest legalised thieves on the planet? Lousy reception, lousy deals, impossible to contact them at all. I was on the phone for over an hour this morning and no one bothered to pick up. I...

HelenG by Level 1: Joiner
  • 2329 Views
  • 10 replies
  • 3 kudos

Resolved! Rolling tariff cancelled

Hi I was on a rolling tariff £15 a month 75GB data and the usual unlimited texts etc but I’ve just logged onto my account then I get a text and an email saying my tariff has been cancelled and I’m going onto a pay as you go, ok I don’t mind will just...

Louise-35 by Level 1: Joiner
  • 702 Views
  • 3 replies
  • 0 kudos

Resolved! Problem with activation

Just replaced my phone so a renewed contract, tried to activating my free offer with amazon prime, tried several times today and keep getting this, any ideas? 

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Robynfali by Level 1: Joiner
  • 609 Views
  • 1 replies
  • 1 kudos

Resolved! Data

I have currently run out of data, it is possible to carry over from previous months where it was not fully used rather than pay £10 for a bolt on

CMcC1 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Account

Hi can I have a little help with the following please- I have a new phone so don't need a new one.- I have been speaking to my son in law and he was saying that he is paying £10.93 per month for 18GB data and unlimited calls and texts.- my grandchild...