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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21216 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 201048 Views
  • 2 replies
  • 2 kudos

Resolved! Receiving UK calls in Spain

I'm sure this has been answered a tonne of times but im currently 'Roaming' in Spain. its been a while since i was here and if i recall whenever i received any UK calls i was charged a fee so avoided all UK bound calls to be sure im not charged. Is t...

SaS1 by • Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos

Resolved! Data

I didn't realize that 02 did unlimited data. Didn't think they did that cause I have asked before and they said people didn't need that much data

Pipstop78 by • Level 10: Inspirational
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! keep my present number

hi, my present pay as you go number is and my new monthly pay number is. I would like to keep my old number. [mod edit: please do not post phone numbers on the public board. Thanks!]

Tazul by • Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! Current bill

Hello I have a current bill of £107 and I will not be able to pay it until 18/02/22 as that is when I get paid thank you for listening

Resolved! Roaming in Swiss under Pay Monthly Sim

How do I know if I have to pay 4p per MB in Switzerland? I am confused as "European zone" includes Switzerland, and the bundle is "Roam Free". After I signed in MyO2 app, I saw 4p/MB is needed for roaming in Switzerland, in the active "O2 travel opt ...

HenryN by • Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

I have paid all my bills but for some reason keeps saying I didn’t and because of that is not letting me call or do anything, why could be the reason ?

Gislaine by • Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Resolved! Downgrade moving abroad

Helloi have moved to Australia and I would very much like to keep my number active as I’ve had it for 22 years and I assume the best way is downgrade to PAYG. I don’t want to pay monthly as I will be shortly signing a new contract in Oz. can you help...

Youngmoth by • Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Resolved! Order review

Hi, I placed an order on Wednesday for a pay monthly phone however it said the order was being reviewed and would take 24 hours, nearly 6 days later I have heard absolutely nothing! My upfront payment is still pending in the bank! What is going on?!

Fathero by • Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi there I phones earlier today add a one off 1GB of data and it still hasn’t been added to the phone number xxxxxxxxxxx can you help? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Anonymous by • Not applicable
  • 197 Views
  • 1 replies
  • 0 kudos
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