Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 369368 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

HiI have a rather large bill, wondering if I have any options to pay this monthly?

Emma59 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Resolved! Issues with the app

The app keeps telling me that my account is not ready yet but I've had the account for 7 months

Kerr by Level 1: Joiner
  • 548 Views
  • 1 replies
  • 0 kudos

Resolved! Travel to France

Apologies, just trying to check if my phone is free in France to use? My phone is part of a Volt package with unlimited calls/texts and 60GB of data. As free add ons I have o2 travel inclusive zone and Europe Zone.. Can I make calls within France and...

Resolved! still no service after 3 days

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls

rickyfoxy by Level 1: Joiner
  • 999 Views
  • 5 replies
  • 0 kudos

Resolved! TOTUM code

When I add my TOTUM promo code it adds it in then when I go to basket it says promo expired.

Kzoo by Level 1: Joiner
  • 650 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney Plus

I am paying for something we don’t use. How do I cancel Disney plus so I am not charged for it monthly?

Resolved! No signal

Hi I have had no signal when out of Wi-Fi area for the last few days.

Gem6 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Proof of barring

More info (Highlight to read)HiI’ve requested proof of barring on a stolen phone three times over the past few days via customer service on the phone and it has still not arrived. They just keep telling me to check my emails which I have (including j...

Schofe93 by Level 1: Joiner
  • 1427 Views
  • 4 replies
  • 0 kudos

Resolved! Monthly Payment

I paid my monthly O2 bill at 6 june, O2 deducted my bill from my bank account. Today O2 sim is stoop working. I paid again because I have to emergency call to someone. So can you help me what the reason why O2 is not working and O2 will send back in ...

Nelam by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos