Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Over charged

Hi I have multiple sims and one of them is being overcharged each month. Can you please help?

Resolved! Spend cap

I have 20 spend cap, however when i try to use this it's declining. I have it available does anyone no why this would happen

Resolved! Cant pay my bill for another week

Hi, i cant pay my bill for another week and was wondering, if i could change the due date or anything else without losing service? Preferably id like to do this without having to phone o2, can i do this through the app?

Resolved! Gift card

I upgraded my phone back in July of this year, supposed to come with a £300 gift card, I understand I need to wait, but how long, and has anybody else actually received there's?

Resolved! O2 fail to provide a final bill

O2 have not provided a final bill. They say I can see it if I log on to the Web app but all that says is my account is closed. There is no bill

Resolved! Cancel my contract

Hi I wish to cancel my contract and request the pac code to finish setting up my new phone

Resolved! Query about the Promotion of the pixel 7

So I have just upgraded my phone contract and gone with the Google Pixel 7. On the promotion it says about the watch on which I know you have to claim (Cant claim until 1st november) . On the website it states you need to prove this.. An image of you...

Resolved! Can I cancel my airtime tarrif and still pay towards phone?

Hi all,I have purchased a new Pixel 7 striaght from Google. So the phone will be unlocked. I would like to stop using O2 as my network carrier as I haven't had the best service from them and can get better plans from other carriers. Plus, I will be g...

Resolved! £100 pre paid card

When I ordered my new Nothing phone it had £100 pre paid card as part of the order. How do I claim this?

Resolved! Text Messages charged as a Picture Messages?

Please can you help? In the last month or so I have sent 5 simple text messages to 3 different mobile phones, new contacts which I have not previously dealt with or sent texts to, and they have been charged as 'Picture' messages (MMS or SMS or whatev...

O2

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