Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone has been disconnected from the network

Can somebody help me please restore my connections as I can’t ring 02 as my phone won’t ring out

Resolved! Data Package

Hi,Back in November 2021 I took out a phone deal with Mobile Phones Direct with the S21 5G 160 Gb with O2 for 24 months. On looking at My Bill the data seems to be split, with 100Gb expiring on the 17th of this month and the remainder, 60Gb later in ...

Resolved! O2 sim card

Hi I have just phoned o2 yesterday to give them my pac number and I have given them my number that I want to keep. From virgin media just to see when do you put your o2 sim in as I am still yous in my virgin media one and I am not sure when you put y...

Resolved! Charge hight payment

Hello my name is Mareme I want to cancel my contract because he was £15 a month and now is £25 I can’t my that

Resolved! Esim how to move from old to new phone

Hi. I have samsung s22 but bought new samsung s23 and just wondering how to move my esim from old phone to new phone??? Do I need call to costumer service to order new esim?? Thank you for any information ☺️

Resolved! iTunes charges

Hi I have 3 mobiles on my o2 account today I notice that there was charges on one of the numbers this number is being used on an android phone but made purchases from Apple iTunes I contacted Apple support so to see what these charges where, they ask...