Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My phone number is [removed]( used by my wife), latest bill on 9th June was £3.43 and it is not connected to the O2 network which it should be. Please help me to reconnect to the O2 network.
Hi, Back in March I purchased a Samsung S22 Ultra - this came with a promotional (non-optional) offer of 3 months free airtime. Great stuff, I thought. But as NHS staff I've always claimed a 25% discount - when I tried to apply this online I couldn't...
Hi all, Long time lurker, infrequent poster! Ordered a second line from O2 which I happily received over the weekend but at the same time I noticed on uSwitch that instead of 5GB data for £11, I could get 20GB for £8. Subsequently spoke with customer...
Ordered an item just under 2 weeks ago, last Tuesday 14/6 DHL admitted they have lost it. been in touch with o2 every day since then almost, to get this item removed from my account as my statement is due and if it is not removed I will get charged f...
Help... was bill was overdue - cut off...I've paid the airtime bill 120.00 for 2 phones but the airtime is owing on 1 phone 32.00, so phones still barred. I desperately want to talk to someone to start making weekly payments as I get paid weekly ( I'...
I have just upgraded my phone but realised that my new order is going to my old address is there anyway I can change it ?
Hi I have had a purchased made to my o2 which wasn't me and I didn't recognise it and spoke to one of your team members from Trowbridge and I was told to contact the group or report it as fraud which I have done to Google and it is pending investigat...
Hello, I have made a order for my phone to collect inshore for the 21st, I will come back and add updates if I do get my items to keep you guys in the loop if this is just something that always happens. I got the message We've received your order. Yo...
I’ve checked my bill and I have been paying massively over my agreed contract,when looking deeper, it says iTunes charges…. Which I don’t have any! I have checked and checked again, I have no iTunes subscriptions to the amount you have been charging ...
Hi, after some advice: ordered an iPad mini 6th gen 7/6/22 on the understanding next day delivery is guaranteed (as per product webpage) order didn’t arrive on the 8/6/22 which is fine I understand a days delay 9/6/22 nothing, other than a note on DH...
