Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can't activate my account

The link for activation sent to my email [Removed] have expired as the 28 days have elapsed

Resolved! iPad 11 pro order on hold!?

So I ordered a iPad 11 pro last Wednesday, passed the automated credit check, but then after confirming the order got a message something along the lines of order on hold, while there’s further checks. Was told this would be within 48hrs. A week late...

Resolved! Account closed by fraud department

On Saturday I called customer service to sign a new contract. I spoke to the girl who walked me through the process. In the last stage (acceptance of all contracts, documents, etc.) I accidentally left the website (problem with changing the location ...

Resolved! Is this my last bill ?..I have a new contract with Virgin Media

Is this my last bill ?..I have a new contract with Virgin Media

Resolved! I want to upgrade

I want to speak with a member of team

Resolved! Cancel contract

Hi,I would like to cancel my contract and switch to pay as you go

Resolved! Failed Phone Number Port from Virgin Media to O2

Hi ThereMy daughter has a new O2 sim provide by Virgin Media. I followed the instructions to Port the number, provided the virgin PAC code but nothing has happened. I did this on 10th June and it's now 17th It looks like this is quite common. can any...