Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! cancel contract

my mobile sim was included in my Virgin package. will the sim be automatically cancel when the virgin contract is cancelled?

Resolved! Travel Inclusive zone on Plus plan

Confused here... I'm looking for an option that allows roaming in Canada and the US, Travel Inclusive covers that and is promoted in the SIM Only Deals page as part of the Plus plans.I chose the 30GB plan, and get to basket where I get sent all the p...

Rolling Plan over frequent charges

I've been on a £10 Rolling Plan which has been one payment on the 24th of each month. Yesterday i got an email saying my next payment is coming out on the 1st of October, but i have only just payed the monthly Rolling Plan on the 24th of September (4...

Resolved! overdue bill

hi my bill is overdue i need to speak to someone about this please

Resolved! Bill query

I wish to query an MMS charge on my latest bill

Resolved! Bill

I’m just wondering if you can higher my bar till the 19th of October due to not being payed out from my previous job also I need to get my services back on for work purposes

Resolved! invoices

I need to print an old invoice but can't find where they are.

Resolved! Disney

I want to cancel my Disney +

Resolved! More data

I've recently moved house and my Internet hasn't yet been connected. I've gone through my 5gb of data this month already as I work from home. How do I up my data allowance for this month only? Thanks

Resolved! Split Port Issue

@O2Lisa I have seen from previous posts that you have assisted users with a split port issue in the past. Can you help please O2 have tried to port me over from Tesco mobile three days ago. According to CS team number has been ported, but 02 sim is n...

O2

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