Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236975 Views
  • 2 replies
  • 2 kudos

unable to log into myo2 or view bill on website

unable to login myo2 on Wi-Fi or data and when I try and access my bill on the website on my mobile I just keep getting "something went wrong error message on both Wi-Fi and data " though the website it look like my number listed twice with two pay m...

ccantwell by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Resolved! Travel in Albania

Hello. I am in Corfu and have free data roaming. I want to go to Albania for 5 days and buy travel bolt on for £6 per day but it says I will loose my other bolt on so im worried when I get back to Corfu I will still be charged £6 per day when it was ...

Kimbo369 by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

New order/customer

Good morning all. I recently joined 02 and ordered the iPhone 15 pro. I received confirmation via email and a date to collect the phone (yesterday) I attended my local store to collect but they hadn't received the handset and just told me to wait. I ...

Dci84 by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Unlimited None Data

Hi, My O₂ shows I have unlimited data on my account when in fact I have no data allowance on my plan. Can this be fixed?  

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jTemplar by Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

Resolved! Paid bill twice

I paid my bill online Friday 22/9/23 and you've taken my bill out again today 26/9/23

Tylere by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Bolt on

Hi wanted to check that a bolt on for mobile no [edited] has been stopped I sent text and not sure if stopped please check out as I haven’t used but because people ringing me I’m not answering but see being charged please ensure bolt on stopped Regar...

Anonymous by Not applicable
  • 262 Views
  • 1 replies
  • 0 kudos

Using my sims data for my new phone ?

Hi I’ve taken a phone out on contract I selected 1GB because I already have a sim only contract for unlimited data and I pay £33 a month for that and I wonder is there a way for me to keep the phone and use my sims data for the phone or will I have t...

Change email address

Hi the email address on the account is wrong. I cant log in to change it or verify the email address .

Lost SIM

Dear O2 Team, I lost my O2 SIM. (Account number- Account Number xxxxxxxxxxxx Hence, I cancelled the direct debit. I wish to have a new E-sim with same number. Thank you. Rehan [Mod edit: Please do not share personal details as your posts are visible ...

RG8 by Level 1: Joiner
  • 414 Views
  • 3 replies
  • 0 kudos