Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Whatsapp

Hi, the Contacts app in my phone (Samsung A22 5G) has stopped showing who is also on Whatsapp. I used to find this quite useful. Of course I can open Whatsapp and look at the contacts there, but does anyone know how to restore the feature? Or is O2 b...

4 digit collection reference

Where will i find my 4 digit reference number

Resolved! cancel contract

my mobile sim was included in my Virgin package. will the sim be automatically cancel when the virgin contract is cancelled?

Resolved! PAC Transfer time from EE

So trying to understand what the hold up is, from EE or O2 on a normal UK Pac code transfer. We did this on 1230pm on Tuesday still no transfer has happened yet and two days have elapsed its not Thursday two days after. I have re-submitted to O2 Open...

Resolved! Travel Inclusive zone on Plus plan

Confused here... I'm looking for an option that allows roaming in Canada and the US, Travel Inclusive covers that and is promoted in the SIM Only Deals page as part of the Plus plans.I chose the 30GB plan, and get to basket where I get sent all the p...

Rolling Plan over frequent charges

I've been on a £10 Rolling Plan which has been one payment on the 24th of each month. Yesterday i got an email saying my next payment is coming out on the 1st of October, but i have only just payed the monthly Rolling Plan on the 24th of September (4...

Resolved! overdue bill

hi my bill is overdue i need to speak to someone about this please

Resolved! Bill query

I wish to query an MMS charge on my latest bill

Resolved! Bill

I’m just wondering if you can higher my bar till the 19th of October due to not being payed out from my previous job also I need to get my services back on for work purposes

Resolved! invoices

I need to print an old invoice but can't find where they are.

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