Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250631 Views
  • 2 replies
  • 2 kudos

Resolved! Sim activation

How do I check if my sim is activated?

HevD by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

Resolved! Will putting a bar on charge-to-mobile stop things getting charged?

My bill has been ridiculously high each month. Under “Things you’ve bought” almost tripling my monthly bill. However, I am unable to see exactly what I have bought and cancel it there and then. I have an iPhone now and have been told by CS that I had...

Fionnu123 by Level 1: Joiner
  • 1192 Views
  • 2 replies
  • 0 kudos

Resolved! Contract ending, does my Disney+ discount stay with me on rolling contract

Hi, My contract is coming to an end and I want to know what happens to my Disney+ discount. Does it continue on, once the contract becomes a rolling contract? Or, as you don't appear to get that benefit on a rolling contract does it go up to full pri...

Scarab by Level 1: Joiner
  • 818 Views
  • 2 replies
  • 0 kudos

Taking Customer Service to an All Time Low - The Worst Experience Ever - TRY GETTING A VAT INVOICE

I am really hoping someone here can help, O2 clearly can't and this might get a little Ranty, so I will apologise in advance. On Monday 4th March I was completing some work (old) expenses which included paying for my mobile bill. To my shock, the sys...

Styles245 by Level 1: Joiner
  • 874 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming query

I live in Ireland (North) yet I can’t make calls to the Republic of Ireland (south).I was not made aware of this when changing tariff.

EM85 by Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

Resolved! Friends and Family Discount Disapplied Without My Knowledge

So I have only just discovered that my 30% Friends and Family Discount has been disapplied since I upgraded a while ago. This was despite the fact that it explicitly stated that this discount had NO expiration date. Apparently after 'chatting' to som...

Anonymous by Not applicable
  • 6830 Views
  • 11 replies
  • 0 kudos

Signal

Anyone else paying their phonebill month after month to have no signal? Even though their phone states they have 5G and O2 are being no help whatsoever???

Zubings by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Texts and calls blocked

I assume I have (unusually) used up my data allowance, so my calls and texts are blocked. I tried to increase my spend cap online. This entails O2 sending me security texts which I am unable to receive so cannot proceed! I cannot call 202 for help as...

Can't login to my 02

Hi iv recently changed my password which I had a confirmation email ect saying all is ok however it still won't let me login please help me with this

PJF by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos